How can I get help with the platform?You can reach our support team via email at support@knowagenda.org, use the contact form on our website, or call us during business hours.
What are the support hours?Our support team is available Monday to Friday, from 9:00 AM to 6:00 PM (EST). We aim to respond to all inquiries within 24 hours.
Where can I find documentation or guides?We provide detailed guides and documentation on knowledge mapping methodologies within the 'Resources' section of the website. For specific questions, contact support.
How do I report a technical issue?Please describe the issue in detail and send it to tech@knowagenda.org. Include screenshots or steps to reproduce the problem for a faster resolution.
Can I suggest a topic for study?Yes, we welcome suggestions for new discourse studies. Please submit your ideas through the contact form, and our research team will review them.